Book an appointment online

If you need to see your GP, then you can book an appointment online using our online system. Our appointments are booked at 10-minute intervals.

How to book an appointment

These appointments are only available to book over the telephone unless otherwise advised/granted by members of staff. To book an urgent same-day appointment call the patient services hub on 01793 812221.

Routine appointments are only available to book over the telephone by calling the patient services hub on 01793 812221. You may be asked by the practice to book a routine appointment with a clinician to discuss medical test results if there is further action needed or advice must be given by a healthcare professional.

We also have pre-bookable appointments that allow patients to book into slots within the next few days for issues that need medical attention but can be staved off with self-care for a few more days.

Saturday GP Clinics at Taw Hill & Carfax Medical Centre

We are now able to offer clinics on Saturdays between 9:00am to 1:00pm for routine face-to-face appointments that you can now book.

When in contact with our patient care coordinators and you do not find an appointment type that is reasonable – you can ask our staff to see if there are any clinics at Taw Hill & Carfax Medical Centre that you could be booked into.

There is a range of face to face only clinics running, which are to increase over the next few weeks.

We have the following clinics available for booking

  • Routine GP appointments
  • Routine ANP appointments
  • Wound care appointments
  • Ear Syringing
  • B12/BP
  • Diabetic foot checks
  • Baby Imms/ Depo
  • ECG/ Basic dressing appointments
  • Smears
  • Mental Health appointments
  • Asthma/CD/Sec Prev

Extended Access and Enhanced Clinics

As part of the Brunel Health Group, Ridgeway View Family Practice patients can access appointments that our outside of regular operating hours and on the weekends. Patients have access to Livi which supplies remote GPs to have telephone and video consultations – this service is free to Ridgeway View Family Practice patients and can be accessed through the Livi App.

Another benefit of being a part of the Brunel Health Group is that our patients get access to Saturday face-to-face appointments at Taw Hill. These may be offered to you while calling the Patient Services Hub on 01793 812221 or you can ask for availability whilst calling a care coordinator. This service offers a similar variety of clinicians that are available at the practice.

To learn more about extended clinics click HERE

Self Booking Text Message Links

We often text our patients to invite them to book themselves into appointments such as blood tests, smear clinics and long-term care reviews.  Patients can directly book an appointment by following the link in the text. This is done to save patients time and avoid having to call the practice.

We are planning on increasing the number of appointments that are available to book online via the NHS App. However, to manage demand and ensure that appointments are booked correctly and patients who need appointments get them, we are currently managing all GP appointments through our care coordinators.

Types of appointments

At Ridgeway View Family Practice, we offer different appointments to help you get the care you need as soon as possible.

Routine appointments

We aim to give you a routine appointment to see a GP within 48 hours of receiving your online request.

Urgent appointments

If your appointment is urgent, we’ll arrange for a GP to see you on the same day.

You can also call NHS 111 for general medical advice.