Prescriptions at Ridgeway View Family Practice

How to order a repeat prescription

You can request a repeat prescription via the following three ways

• Download the NHS App
• Send us an email detailing the repeat prescription items that you require, along with your full name and date of birth to: reception.ridgewayview@nhs.net
• Post your repeat prescription counterfoil, or a written request, into the postboxes at Wroughton Health Centre or Station House Surgery

WE ARE NOT ABLE TO ACCEPT REQUESTS FOR REPEAT PRESCRIPTIONS OVER THE TELEPHONE

Please allow up to 3 working days (excluding weekends and bank holidays) for your prescription to be approved by our Doctors.

Nominating a pharmacy

When you order a repeat prescription online, you will have to nominate a pharmacy to prepare your prescription and for you to pick it up from.

You can nominate a pharmacy by using the NHS App or logging into the NHS website using a web browser. A high street pharmacy is where you collect your prescriptions in person. If you have chosen an online-only pharmacy, then they will send your prescription in the post.

If you order your prescription online:

• You will no longer need to collect paper prescriptions from our surgery.
• Your nominated pharmacy will have your prescriptions ready to collect until you change or remove them.

For more information about nominating a pharmacy, visit the Nominate a Pharmacy page on the NHS website.

How your pharmacy can help

Pharmacists are qualified healthcare professionals who can help you with minor health concerns. They can offer medical advice and over-the-counter medicines for minor illnesses like coughs, colds, tummy problems and aches and pains.

For symptoms that are more serious, we suggest visiting your GP or nurse. You can book an appointment by going to our Appointments page.

Prescription charges

The NHS prescription charges apply to England only.

The Government provides help for those who have difficulty paying NHS prescriptions. You can find out more about whether you’re entitled to support from the Government on the NHS Prescription charges page on the NHS website.

More information and advice about NHS England prescription charges are on the Who can get a free prescription page on the NHS website.

Questions about your prescription

We are available to help with any problems about your prescription. Contact us if you are having problems with:

• Ordering repeat prescriptions
• Your pharmacy
• Out of stock items
• General concerns about your medication.

You can contact us by emailing the surgery at reception.ridgewayview@nhs.net.

Or call us on 01793 812221.

You can also find more information about prescriptions on the NHS website.