Online triage system

Introducing Rapid Health

From the 11th August we are introducing a new online triage facility, Rapid Health, that allows patients to book appointments without the need to phone the practice.  By answering a series of questions about their medical issue, they will be provided with a choice of appointments, with the most appropriate clinician, in the most appropriate timeframe, based on clinical need. 

This should result in shorter waiting times, especially for more urgent medical issues, and focusses on patients seeing the most appropriate member of the team.  It will also prevent the 8am rush and long waits on the telephones.